Best Secret Integration Setup Guide

This guide explains how to connect your Best Secret account to Helm, enabling automated order import, real-time inventory synchronisation, and centralised fulfilment so you can manage Best Secret alongside other sales channels from a single interface.

Last updated 4 months ago

What is Best Secret

Best Secret is a European online fashion outlet offering designer brands at discounted prices. Integrating Best Secret with Helm allows automated order imports, synchronised stock levels, and centralised management of fulfilment and customer communications across your connected sales channels.

PROS ✅

CONS ❌

Access to a broad European fashion customer base.

Requires a valid Best Secret account with API credentials.

Centralised order and inventory management.

SKUs must match across Best Secret and Helm for accurate synchronisation.

Real-time stock synchronisation with Helm.

Marketplace-specific requirements may require additional mapping.

Automated updates for order dispatch and tracking.

Step-by-Step Setup

Step 1 — Start the Best Secret integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Best Secret, and select Add / Install.

Note: You must have an active Best Secret account with API credentials.

Step 2 — Obtain and Enter Your Credentials

Best Secret will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., Best Secret Store).

  • API URL – Enter the full API endpoint URL provided by Best Secret.

  • API Key – Paste the API key issued by Best Secret.

  • Selected Channel – Choose the specific Best Secret channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters according to your business protocols:

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials must correspond with those used to access your Best Secret account.

Step 3: Save and Activate

Click Submit (or Save) to store your credentials.

Helm will attempt to connect to Best Secret. On success, the channel will be active, and orders, stock, and fulfilment updates will begin synchronising automatically.

Completion

Your Best Secret channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain accurate, and fulfilment updates will synchronise in real time. This centralised integration ensures efficient operations, reduces manual errors, and provides a single point of control across all connected sales channels.