Nordstrom Integration Setup Guide

This guide explains how to connect your Nordstrom account to Helm, enabling automated order imports, real-time inventory synchronisation, and centralised fulfilment management. Once connected, you can manage Nordstrom alongside your other sales channels directly from Helm.

Last updated 4 months ago

What is Nordstrom

Nordstrom is a leading US-based department store chain offering apparel, shoes, beauty, and home products. Integrating Nordstrom with Helm allows automated order imports, synchronised inventory, and streamlined fulfilment across multiple sales channels.

PROS ✅

CONS ❌

Access to a large US customer base with strong brand recognition.

Requires valid API credentials issued by Nordstrom.

Real-time synchronisation of orders, stock, and fulfilment updates.

SKUs must match between Helm and Nordstrom for accurate synchronisation.

Centralised management of dispatch and tracking notifications.

Product mapping may be required for certain categories.

Automated workflows reduce manual data entry and errors.

Onboarding and account approval processes may vary depending on the seller type.

Step-by-Step Setup

Step 1: Start the Nordstrom integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Nordstrom, and select Add / Install.

Note: You must have an active Nordstrom account with valid API credentials.

Step 2: Obtain and Enter Your Credentials

Nordstrom will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., Nordstrom Store).

  • API URL – Enter the full API endpoint URL provided by Nordstrom.

  • API Key – Paste the API key issued by Nordstrom.

  • Selected Channel – Choose the specific Nordstrom channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Additional Credential Settings – Choose any additional configuration settings.

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials should correspond with those used to access your Nordstrom account.

Step 3: Save and Activate

Once the credentials are submitted, Helm will verify the connection with Nordstrom. After successful verification, the channel will be activated, and order imports, inventory updates, and fulfilment information will begin syncing automatically according to your configured settings.

Completion

Your Nordstrom channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain synchronised, and fulfilment updates will synchronise in real time. This ensures efficient operations and centralised management of your Nordstrom sales channel within Helm.