How can we help you?
Search for any helpful articles from our team to find an answer to your question.

How-To Centre
Actionable how-to articles to help you accomplish tasks in Helm quickly and confidently - from warehouse setup to daily operations.
8 articles

Getting Started with Helm
Welcome to Helm, your central command for warehouse operations. This guide is designed to help new users transition seamlessly from first login to a fully operational warehouse management system. You will learn how to configure core settings, manage inventory, integrate courier services, and optimise your fulfilment workflows. Whether you're onboarding a new team or setting up a new warehouse, this guide ensures you can get Helm up and running efficiently - with precision and confidence.
16 articles

New Improvements
Finding ways to make the system work harder for you, so that you don't have to
1 article

Sales Channels
Choose to Integrate any of our many Sales Channels
118 articles

Courier Integrations
Access courier integrations and add courier services effortlessly.
162 articles

Accounting Channels
Connect your sales data seamlessly with your accounting software Easily integrate platforms like QuickBooks Online and Sage to automate invoicing, track payments, and simplify financial reporting across all your sales channels
3 articles

Setting up Handheld Devices in Helm
Setting up handheld devices in Helm
4 articles

FAQs
The Frequently Asked Questions (FAQs) section provides clear, concise answers to the most common queries raised by Helm users. It is designed to save you time by addressing recurring topics such as system setup, daily operations, troubleshooting, and best practices. Each article offers practical guidance in a straightforward format, ensuring you can resolve issues quickly and make the most of Helm 3.6βs features. Whether you are a new user seeking clarification or an experienced operator looking for quick reminders, this section serves as your first point of reference before contacting support.
1 article