Rue du Commerce Integration Setup Guide

This guide explains how to connect your Rue du Commerce account to Helm, enabling automated order imports, real-time inventory synchronisation, and centralised fulfilment management. Once connected, you can manage Rue du Commerce alongside your other sales channels directly from Helm.

Last updated 4 months ago

What is Rue du Commerce

Rue du Commerce is a leading French e-commerce platform specialising in electronics, appliances, and consumer goods. Integrating Rue du Commerce with Helm allows automated order imports, synchronised inventory, and efficient fulfilment across multiple channels.

PROS ✅

CONS ❌

Access to a large French and European e-commerce audience.

Requires valid API credentials issued by Rue du Commerce.

Real-time synchronisation of orders, inventory, and fulfilment updates.

SKUs must match between Helm and Rue du Commerce for accurate synchronisation.

Centralised management of dispatch and tracking notifications.

Product mapping may be required for certain categories.

Streamlined multichannel operations through Helm.

Onboarding and account approval processes may vary depending on seller type.

Step-by-Step Setup

Step 1: Start the Rue du Commerce integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Rue du Commerce, and select Add / Install.

Note: You must have an active Rue du Commerce account with valid API credentials.

Step 2: Obtain and Enter Your Credentials

Rue du Commerce will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., Rue du Commerce Store).

  • API URL – Enter the full API endpoint URL provided by Rue du Commerce.

  • API Key – Paste the API key issued by Rue du Commerce.

  • Selected Channel – Choose the specific Rue du Commerce channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Additional Credential Settings – Choose any additional configuration settings.

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials should correspond with those used to access your Rue du Commerce account.

Step 3: Save and Activate

Once the credentials are submitted, Helm will verify the connection with Rue du Commerce. After successful verification, the channel will be activated, and order imports, inventory updates, and fulfilment information will begin syncing automatically according to your configured settings.

Completion

Your Rue du Commerce channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain synchronised, and fulfilment updates will synchronise in real time. This ensures efficient operations and centralised management of your Rue du Commerce sales channel within Helm.