Shopware Integration Guide

This guide outlines the steps required to connect your Shopware store to Helm. Once the integration is complete, you’ll be able to synchronise orders and inventory between your Shopware store and Helm with ease

Last updated 3 months ago

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to:
    Settings → Sales Channels

  3. From the list of available sales channels, select Shopware.

Step 2: Generate API Credentials in Shopware

  1. Log in to your Shopware Admin Portal.

  2. Navigate to:
    Settings → System → Integrations

  3. Click Create Integration.

  4. In the window that appears:

    • Enter an Integration Name (e.g. Helm Integration).

    • Toggle Administrator ON to grant full access permissions.

    📌 Using Administrator access ensures Helm can retrieve and update orders and stock without restrictions..

  5. Click Save.

    image-1675248711567.jpg

  6. After saving, copy and store the Access ID and Secret Key.

    • The Secret Key is shown only once, so keep it in a secure place.

    • You will use both values when configuring the sales channel in Helm.

Step 3: Enter Your Shopware Credentials in Helm

  1. Return to your Helm dashboard.

  2. Go to:
    Settings → Sales Channels

  3. Select Shopware from the integration list.

  4. In the setup form, complete the following fields:

Field

Description

Name

A reference for this integration (e.g. Shopware)

Service URL

Your full store URL (e.g. https://yourstore.shopware.com)

Username

Enter the Access ID from Shopware

API Key

Enter the Secret Key from Shopware

Optional

Enable any other settings of your choice

Ensure each field is entered accurately to enable successful authentication and data sync.

Step 4: Configure Channel Settings

  • Enable the Active toggle to activate the channel.

  • Configure additional options as needed:

    • Settings – Select your warehouse and preferences.

    • Stock Control – Enable automatic inventory syncing.

    • Brand – Assign a brand name if required for reporting or filtering.

    • Commercial Invoice – Customise invoice details if necessary.

    • Despatch Emails – Set up automatic shipping confirmation emails.

    • Feedback Emails – Enable post-order customer feedback requests.

    • Add in any additional settings.

Step 5: Finalise the Integration

  1. Review your entries and click Submit.

  2. A confirmation message will appear once the integration is successful.

  3. Your Shopware sales channel is now live and ready to sync orders and stock automatically.

Completion

You’ve now successfully connected your Shopware store to Helm. Data will sync automatically, enabling streamlined operations across your e-commerce ecosystem.

🔐 Remember to keep your API credentials secure and accessible, as the Secret Key cannot be retrieved after creation