Saks Integration Setup Guide

This guide explains how to connect your Saks account to Helm, enabling automated order imports, real-time inventory synchronisation, and centralised fulfilment management. Once connected, you can manage Saks alongside your other sales channels directly from Helm.

Last updated 4 months ago

What is Saks

Saks is a luxury US-based department store chain offering premium fashion, accessories, beauty, and home products. Integrating Saks with Helm allows automated order imports, synchronised stock levels, and streamlined fulfilment workflows across multiple sales channels.

PROS ✅

CONS ❌

Access to a high-end US customer base.

Requires valid API credentials issued by Saks.

Real-time synchronisation of orders, inventory, and fulfilment updates.

SKUs must match between Helm and Saks for accurate synchronisation.

Centralised management of dispatch and tracking notifications.

Certain luxury categories may require additional mapping or approval.

Streamlined multichannel operations through Helm.

Onboarding processes may vary depending on seller account type.

Step-by-Step Setup

Step 1: Start the Saks integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Saks, and select Add / Install.

Note: You must have an active Saks account with valid API credentials.

Step 2: Obtain and Enter Your Credentials

Saks will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., Saks Store).

  • API URL – Enter the full API endpoint URL provided by Saks.

  • API Key – Paste the API key issued by Saks.

  • Selected Channel – Choose the specific Saks channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Additional Credential Settings – Choose any additional configuration settings.

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials should correspond with those used to access your Saks account.

Step 3: Save and Activate

Once the credentials are submitted, Helm will verify the connection with Saks. After successful verification, the channel will be activated, and order imports, inventory updates, and fulfilment information will begin syncing automatically according to your configured settings.

Completion

Your Saks channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain synchronised, and fulfilment updates will synchronise in real time. This ensures efficient operations and centralised management of your Saks sales channel within Helm.