Wish Integration Guide

Integrate your Wish merchant store with Helm to enable seamless order and inventory synchronisation

Last updated 3 months ago

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to:
    Settings → Sales Channels.

  3. From the list of available channels, select Wish.

Step 2: Obtain Your Wish API Credentials

To complete the integration, you’ll need your Client ID and Client Secret (Client Key) from your Wish merchant account.

Steps to Retrieve Your Credentials:

  1. Log in to your Wish merchant account:
    https://merchant.wish.com/login.

  2. Click the menu icon in the top-left corner.

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  3. Navigate to:
    Settings → API.

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  4. Scroll down to the Private app section and click Register a private app.

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  5. Fill out the form with the following:

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    • App Name: Choose a meaningful name (e.g. Helm Wish Integration).

    • Redirect URL:
      https://staging.channelapi.co.uk/authorization/wish

  6. Tick the agreement checkbox and click Submit.

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Once submitted, you’ll be provided with your Client ID and Client Key.

📌 Keep these credentials secure, as they are required to complete the integration in Helm.

Step 3: Configure the Wish Channel in Helm

  1. From the Sales Channels section in Helm, click Install on the Wish integration.

  2. Fill in the following required fields:

Field

Description

Active

Toggle ON to activate the channel

Name

Provide a meaningful name (e.g. Wish UK)

Client Key

Paste the Client Key (Client Secret) from your Wish account

Client Secret

Paste the Client Key (Client Secret) from your Wish account

Fulfilment Origin Country

Enter the country

Additional options

Enable any other additional options

Step 4: Configure Additional Settings (Optional)

You can further customise the integration via optional tabs:

  • Settings – Define the warehouse from which orders will be fulfilled.

  • Stock Control – Enable auto stock synchronisation.

  • Brand – Set up company branding for this channel (defaults to General Settings).

  • Commercial Invoice – Configure invoice information for this channel.

  • Despatch Emails – Enable automatic despatch emails with tracking details.

  • Feedback Emails – Enable automatic feedback request emails.

Adjust these settings based on your operational needs.

Step 5: Finalise the Integration

Once all fields and preferences are set:

  • Click Submit.

  • A confirmation message will appear in the top-right corner of your screen.

  • Your Wish sales channel will be active and ready for use.

Completion

You’ve now successfully integrated Wish with Helm. Your orders, stock levels, and fulfilment updates will now sync automatically, providing streamlined operations across systems.