MintSoft Integration Setup Guide

This guide explains how to connect your MintSoft account to Helm, enabling automated order import, real-time inventory synchronisation, and centralised fulfilment so you can manage MintSoft alongside other sales channels from a single interface.

Last updated 4 months ago

What is MintSoft

MintSoft is a cloud-based warehouse management and fulfilment platform designed for retailers, wholesalers, and eCommerce businesses. It automates order processing, shipping, stock control, and reporting. Integrating MintSoft with Helm allows you to synchronise orders and inventory in real time, manage fulfilment workflows efficiently, and centralise operational control across multiple channels.

PROS ✅

CONS ❌

Centralised order management and inventory control.

Requires a valid MintSoft account with API access enabled.

Real-time stock synchronisation between MintSoft and Helm.

Product SKUs must match across MintSoft and Helm for accurate synchronisation.

Supports multiple clients and warehouses.

Advanced workflows or custom setups may require additional configuration in MintSoft.

Automates dispatch workflows and updates tracking information.

Step-by-Step Setup

Step 1 — Start the MintSoft integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for MintSoft, and select Add / Install.

Note:

You must have an active MintSoft account with API credentials.

Step 2: Obtain and Enter Your Credentials

MintSoft will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., MintSoft Integration).

  • Username – Enter the username provided by MintSoft.

  • Password – Enter the password provided by MintSoft.

  • Selected Client – Choose the client account to connect in MintSoft.

  • Selected Warehouse – Select the warehouse from which orders will be fulfilled.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters according to your business protocols:

  • Settings – Configure shipping carriers, SLAs, and warehouse assignments.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials must correspond with those used to access your MintSoft account.

Step 3: Save and Activate

Click Submit (or Save) to store your credentials.

Helm will attempt to connect to MintSoft. On success, the channel will be active, and orders, stock, and fulfilment updates will begin synchronising automatically.

Completion

Your MintSoft channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain accurate, and fulfilment updates will synchronise in real time. This centralised integration ensures efficient operations, reduces manual errors, and provides a single point of control across all connected sales channels.