Janie & Jack Integration Setup Guide

This guide explains how to connect your Janie & Jack account to Helm, enabling automated order import, real-time inventory synchronisation, and centralised fulfilment so you can manage Janie & Jack alongside other sales channels from a single interface.

Last updated 4 months ago

What is Janie & Jack

Janie & Jack is a US-based premium children’s apparel retailer known for its timeless designs and high-quality craftsmanship. By integrating Janie & Jack with Helm, you can automate order flows, maintain synchronised inventory, and streamline fulfilment across your connected sales channels.

PROS ✅

CONS ❌

Access to a premium and loyal customer base in the children’s fashion segment.

Requires valid API credentials issued by Janie & Jack.

Real-time order and inventory synchronisation with Helm.

SKUs must align across Helm and Janie & Jack.

Centralised fulfilment and tracking updates.

Onboarding and approval may be required depending on seller status.

Streamlined multichannel operations within a single platform.

Category-specific mapping or compliance may be needed for apparel listings.

Step-by-Step Setup

Step 1: Start the Janie & Jack integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Janie & Jack, and select Add / Install.

Note: You must have an active Janie & Jack account with valid API credentials.

Step 2: Obtain and Enter Your Credentials

Janie & Jack will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., Janie & Jack Store).

  • API URL – Enter the full API endpoint URL provided by Janie & Jack.

  • API Key – Paste the API key issued by Janie & Jack.

  • Selected Channel – Choose the specific Janie & Jack channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Additional Credential Settings – Choose any additional configuration settings.

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials should correspond with those used to access your Janie & Jack account.

Step 3: Save and Activate

Once the credentials are submitted, Helm will verify the connection with Janie & Jack. After successful verification, the channel will be activated, and order imports, inventory updates, and fulfilment information will begin syncing automatically according to the configured settings.

Completion

Your Janie & Jack channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain accurate, and fulfilment updates will synchronise in real time. This integration ensures efficient, automated operations and provides centralised control of your Janie & Jack sales channel within Helm.