Sonepar Integration Setup Guide

This guide explains how to connect your Sonepar account to Helm, enabling automated order import, real-time inventory synchronisation, centralised fulfilment, and streamlined supplier management so you can manage Sonepar operations alongside your other sales channels from a single interface.

Last updated 4 months ago

What is Sonepar

Sonepar is a global distributor of electrical products, solutions, and services, serving industrial, commercial, and residential markets. Suppliers can provide electrical components, tools, lighting, automation products, and related services through Sonepar’s network. Integrating Sonepar with Helm allows suppliers to automate order handling, synchronise inventory, and streamline fulfilment across all accounts and regions.

PROS ✅

CONS ❌

Access to a broad network of electrical contractors, industrial buyers, and commercial customers.

Supplier onboarding requires approval and verification of certifications, product specifications, and compliance.

Centralised management of orders, stock levels, and fulfilment in Helm.

Product data must meet Sonepar standards, including accurate SKUs, descriptions, and technical attributes.

Supports detailed product attributes, SKUs, and technical specifications.

Commercial terms, delivery schedules, and invoicing rules vary by region and product category.

Step-by-Step Setup

Step 1 — Start the Sonepar integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Sonepar, and select Add / Install.

Note: You must have an approved supplier account with Sonepar before live orders can be processed.

Step 2: Obtain and Enter Your Credentials

Sonepar will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Active – Toggle Is Active to enable the channel.

  • Name – Assign a clear label (e.g. Sonepar Electrical Supplies).

  • API URL / Endpoint – Enter the API or endpoint URL provided by Sonepar.

  • API Key / Token – Paste the API key, access token, or connection credentials from your Sonepar supplier account.

  • Selected Channel / Market – If multiple regions or divisions are supported, choose the appropriate one.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Credentials – Choose any additional configuration settings to tailor the integration to your operational requirements.

  • Settings – Select the warehouse from which goods will be despatched for this integration and select any additional settings you may require.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure your Company Information for this sales channel; by default, details from General Settings will be used.

  • Commercial Invoice – Set up Commercial Invoice Information specific to this channel, or retain those from General Settings.

  • Despatch Emails – Decide whether Helm should transmit order despatch emails with carrier tracking information; configure as required.

  • Feedback Emails – Elect to send order feedback emails; configure accordingly.

🔐 Credentials should correspond with those used to access your Sonepar supplier dashboard.

Step 3: Save and Activate

Click Submit (or Save) to store your credentials.

Helm will attempt to connect to Sonepar. On success, you’ll see a confirmation and the channel will be active. Orders, inventory updates, and product information will begin synchronising automatically.

If errors occur:

  • Verify your Sonepar supplier account is fully approved.

  • Confirm the API key or credentials are valid.

  • Ensure product specifications match Sonepar’s required format.

Completion

Once connected, your Sonepar channel will be fully manageable from Helm: orders will import automatically, stock will remain up to date, invoices and despatch updates will synchronise, and your operations will stay efficient and compliant across all electrical product buyers.