Next Integration Setup Guide

This guide outlines the steps to connect your Next store to Helm. Once the integration is complete, you’ll be able to sync orders and stock between your systems seamlessly

Last updated 3 months ago

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to:
    Settings → Sales Channels.

  3. From the list of available channels, select Next.

Step 2: Fill in the Required Credentials

  1. Complete the following fields:

    • Name – A name to identify this integration (e.g. Next UK).

    • Channel Username – A custom username for basic authentication.

    • Channel Password – A custom password for basic authentication.

🔐 The Channel Username and Password are used for basic authentication when sending order data to Next. You may define them yourself.

Step 3: Add Your Next API Credentials

  1. Request your API credentials from your Next account representative or customer support if you do not already have them.

  2. Once obtained, enter the following:

    • API User – This should be the REFID provided by Next.

    • API Key – The secure key also supplied by Next.

  3. Enable any other additional settings you need.

Step 4: Configure Settings

  1. Enable the Active toggle to activate the channel.

  2. Optional configuration tabs include:

    • Settings - You can set up your warehouse and its unique settings.

    • Stock Control – Set up Auto Sync Stock.

    • Brand – Setup your Company Information for this sales channel below. By default your Company Information as set in General Settings will be used.

    • Commercial Invoice – Setup your Commercial Invoice Information for this sales channel below. By default your Commercial Invoice Information as set in General Settings will be used.

    • Despatch Emails – Do you want Helm to send out an order despatched email with carrier tracking information (if applicable)? If you do setup your Despatch Email for this sales channel below.

    • Feedback Emails – Do you want Helm to send out an order feedback email? If you do, setup your Despatch Email for this sales channel below.

Adjust these according to your business requirements.

Step 5: Finalise the Integration

  1. Once all fields and preferences are set, click Submit.

A confirmation message will appear, and your Next sales channel will be successfully connected.

Completion

You’ve now integrated your Next store with Helm. Orders and stock updates will sync automatically, enabling streamlined operations between systems.