Satair Integration Setup Guide

This guide explains how to connect your Satair account to Helm, enabling automated order import, real-time inventory synchronisation, centralised fulfilment, and streamlined supplier management so you can manage Satair operations alongside your other sales channels from a single interface.

Last updated 4 months ago

What is Satair

Satair is a leading global supplier of aircraft parts and services, serving airlines, MROs (Maintenance, Repair, and Overhaul organizations), and aerospace manufacturers. Suppliers can provide OEM and aftermarket parts, consumables, and components to Satair’s network of aviation customers. Integrating Satair with Helm allows suppliers to automate orders, synchronise inventory, and streamline fulfilment for all aviation accounts.

PROS ✅

CONS ❌

Access to a global network of airlines, MROs, and aerospace companies.

Supplier onboarding requires approval and certification, including aerospace standards compliance.

Centralised management of orders, stock levels, and fulfilment in Helm.

Product data must meet Satair standards, including accurate part numbers, specifications, and documentation.

Support for part numbers, OEM references, and lot/serial number tracking.

Commercial terms, shipping rules, and invoicing procedures vary by part type and region.

Step-by-Step Setup

Step 1 — Start the Satair integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Satair, and select Add / Install.

Note: You must have an approved supplier account with Satair before live orders can be processed.

Step 2: Obtain and Enter Your Credentials

Satair will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Active – Toggle Is Active to enable the channel.

  • Name – Assign a clear label (e.g. Satair Aerospace Supplies).

  • API URL / Endpoint – Enter the API or endpoint URL provided by Satair.

  • API Key / Token – Paste the API key, access token, or connection credentials from your Satair supplier account.

  • Selected Channel / Market – If multiple regions or divisions are supported, choose the appropriate one.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Credentials – Choose any additional configuration settings to tailor the integration to your operational requirements.

  • Settings – Select the warehouse from which goods will be despatched for this integration and select any additional settings you may require.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure your Company Information for this sales channel; by default, details from General Settings will be used.

  • Commercial Invoice – Set up Commercial Invoice Information specific to this channel, or retain those from General Settings.

  • Despatch Emails – Decide whether Helm should transmit order despatch emails with carrier tracking information; configure as required.

  • Feedback Emails – Elect to send order feedback emails; configure accordingly.

🔐 Credentials should correspond with those used to access your Satair supplier dashboard.

Step 3: Save and Activate

Click Submit (or Save) to store your credentials.

Helm will attempt to connect to Satair. On success, you’ll see a confirmation and the channel will be active. Orders, inventory updates, and product information will begin synchronising automatically.

If errors occur:

  • Verify your Satair supplier account is fully approved.

  • Confirm the API key or credentials are valid.

  • Ensure product specifications match Satair’s required format.

Completion

Once connected, your Satair channel will be fully manageable from Helm: orders will import automatically, stock levels will stay up to date, invoices and despatch updates will synchronise, and your operations will remain efficient and compliant across all aerospace accounts.