Home24 Integration Setup Guide

This guide explains how to connect your Home24 account to Helm, enabling automated order import, real-time inventory synchronisation, and centralised fulfilment so you can manage Home24 alongside other sales channels from a single interface.

Last updated 4 months ago

What is Home24

Home24 is a leading European online retailer for furniture and home living products. By integrating Home24 with Helm, you can automate order flows, maintain synchronised inventory, and manage fulfilment across multiple channels from a single platform.

PROS ✅

CONS ❌

Access to one of Europe’s largest home and living marketplaces.

Requires valid API credentials issued by Home24.

Real-time order and inventory synchronisation.

SKUs must align between Helm and Home24.

Centralised fulfilment and tracking updates.

Seller onboarding requirements may vary by product category.

Streamlined multichannel operations through Helm.

Step-by-Step Setup

Step 1: Start the Home24 integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Home24, and select Add / Install.

Note: You must have an active Home24 account with valid API credentials.

Step 2: Obtain and Enter Your Credentials

Home24 will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., Home24 Store).

  • API URL – Enter the full API endpoint URL provided by Home24.

  • API Key – Paste the API key issued by Home24.

  • Selected Channel – Choose the specific Home24 channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Additional Credential Settings – Choose any additional configuration settings.

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials should correspond with those used to access your Home24 account.

Step 3: Save and Activate

Once the credentials are submitted, Helm will verify the connection with Home24. After successful verification, the channel will be activated, and order imports, inventory updates, and fulfilment information will begin syncing automatically according to the configured settings.

Completion

Your Home24 channel is now fully integrated with Helm. Orders will import automatically, stock levels will remain accurate, and fulfilment updates will synchronise in real time. This integration ensures streamlined operations and efficient management of your Home24 sales channel within Helm.