NBCUniversal Integration Setup Guide

This guide explains how to connect your NBCUniversal account to Helm, enabling automated order imports, real-time inventory synchronisation, and centralised fulfilment management. Once connected, you can manage NBCUniversal alongside your other sales channels directly from Helm.

Last updated 4 months ago

What is NBCUniversal

NBCUniversal is a global media and entertainment company offering a wide range of products, including digital content, merchandising, and branded merchandise. Integrating NBCUniversal with Helm allows automated order imports, synchronised inventory, and streamlined fulfilment across multiple sales channels.

PROS ✅

CONS ❌

Access to a wide audience through NBCUniversal’s established brand and merchandise network.

Requires valid API credentials issued by NBCUniversal.

Real-time synchronisation of orders, inventory, and fulfilment.

SKUs must match between Helm and NBCUniversal for accurate synchronisation.

Centralised management of dispatch and tracking updates.

Some product categories may require additional mapping or approval.

Automated workflows to reduce manual data entry across channels.

Onboarding processes may vary depending on the type of merchandise.

Step-by-Step Setup

Step 1: Start the NBCUniversal integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for NBCUniversal, and select Add / Install.

Note: You must have an active NBCUniversal account with valid API credentials.

Step 2: Obtain and Enter Your Credentials

NBCUniversal will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., NBCUniversal Store).

  • API URL – Enter the full API endpoint URL provided by NBCUniversal.

  • API Key – Paste the API key issued by NBCUniversal.

  • Selected Channel – Choose the specific NBCUniversal channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Additional Credential Settings – Choose any additional configuration settings.

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials should correspond with those used to access your NBCUniversal account.

Step 3: Save and Activate

Once the credentials are submitted, Helm will verify the connection with NBCUniversal. After successful verification, the channel will be activated, and order imports, inventory updates, and fulfilment information will begin syncing automatically according to your configured settings.

Completion

Your NBCUniversal channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain synchronised, and fulfilment updates will synchronise in real time. This ensures efficient operations and centralised management of your NBCUniversal sales channel within Helm.