Kroger Integration Setup Guide

This guide explains how to connect your Kroger account to Helm, enabling automated order import, real-time inventory synchronisation, and centralised fulfilment so you can manage Kroger alongside other sales channels from a single interface.

Last updated 4 months ago

What is Kroger

Kroger is one of the largest supermarket chains in the United States, offering groceries, household products, and pharmacy services. Integrating Kroger with Helm allows automated order imports, real-time stock synchronisation, and efficient fulfilment across multiple connected channels.

PROS ✅

CONS ❌

Direct access to a large and established US retail network.

Requires valid API credentials issued by Kroger.

Real-time order, stock, and fulfilment synchronisation.

SKUs must be consistent across Kroger and Helm for accurate syncing.

Centralised management of grocery and non-food sales channels.

Compliance requirements may vary for regulated or perishable items.

Automated dispatch updates and tracking visibility through Helm.

Category-level mapping may be required for grocery listings.

bStep-by-Step Setup

Step 1: Start the Kroger integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Kroger, and select Add / Install.

Note: You must have an active Kroger account with valid API credentials.

Step 2: Obtain and Enter Your Credentials

Kroger will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Name – Assign a clear label (e.g., Kroger Store).

  • API URL – Enter the full API endpoint URL provided by Kroger.

  • API Key – Paste the API key issued by Kroger.

  • Selected Channel – Choose the specific Kroger channel you wish to connect.

Ensure credentials are copied exactly as provided to avoid connection issues.

Adjust these parameters in accordance with your business protocols.

  • Additional Credential Settings – Choose any additional configuration settings.

  • Settings – Select the warehouse for fulfilment and configure shipping SLAs.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure company details for invoices and branding.

  • Commercial Invoice – Enter VAT ID and company address if required.

  • Despatch Emails – Decide whether Helm should send dispatch notifications and tracking updates.

  • Feedback Emails – Enable order feedback emails if required.

🔐 Credentials should correspond with those used to access your Kroger account.

Step 3: Save and Activate

Once the credentials are submitted, Helm will verify the connection with Kroger. After successful verification, the channel will be activated, and order imports, inventory updates, and fulfilment information will begin syncing automatically according to the configured settings.

Completion

Your Kroger channel is now fully integrated with Helm. Orders will import automatically, inventory levels will remain accurate, and fulfilment updates will synchronise in real time. This integration streamlines operations and provides full visibility and control over your Kroger sales within Helm.