Eiffage Integration Setup Guide

This guide explains how to connect your Eiffage account to Helm, enabling automated order import, real-time inventory synchronisation, centralised fulfilment, and streamlined supplier management so you can manage Eiffage operations alongside your other sales channels from a single interface.

Last updated 4 months ago

What is Eiffage

Eiffage is a major European construction and infrastructure company operating across multiple sectors including building, civil engineering, energy, and services. Suppliers and partners can provide materials, equipment, and services through Eiffage’s procurement and supplier platform. Integrating Eiffage with Helm allows approved suppliers to automate purchase orders, manage inventory, and synchronise fulfilment processes efficiently.

PROS ✅

CONS ❌

Direct access to a large network of construction and infrastructure projects across multiple regions.

Supplier onboarding requires approval and may include compliance and documentation checks.

Centralised management of purchase orders, stock levels, and fulfilment from within Helm.

Product and service catalogues must meet Eiffage’s specifications and standards.

Streamlined workflows for supplier invoicing, despatch, and order tracking.

Commercial terms, delivery schedules, and invoicing rules vary by division or project.

Step-by-Step Setup

Step 1 — Start the Eiffage integration in Helm

  1. Log in to your Helm account.

  2. Navigate to Settings → Sales Channels.

  3. Click Add New Channel, search for Eiffage, and select Add / Install.

Note: You must have an approved supplier account with Eiffage before purchase orders or live projects can be processed.

Step 2: Obtain and Enter Your Credentials

Eiffage will provide the credentials required for integration. In Helm, fill out the following fields with the details provided:

  • Active – Toggle Is Active to enable the channel.

  • Name – Assign a clear label (e.g. Eiffage Construction Supplies).

  • API URL / Endpoint – Enter the API or endpoint URL provided by Eiffage.

  • API Key – Paste the API key from your Eiffage supplier account.

  • Selected Channel – If multiple divisions or regional endpoints are supported, choose the appropriate one.

Ensure credentials are copied exactly as provided to avoid connection issues.

Optional configuration tabs include:

Adjust these parameters in accordance with your business protocols.

  • Credentials – Choose any additional configuration settings to tailor the integration to your operational requirements.

  • Settings – Select the warehouse from which goods will be despatched for this integration and select any additional settings you may require.

  • Stock Control – Enable Auto Sync Stock to maintain inventory parity.

  • Brand – Configure your Company Information for this sales channel; by default, details from General Settings will be used.

  • Commercial Invoice – Set up Commercial Invoice Information specific to this channel, or retain those from General Settings.

  • Despatch Emails – Decide whether Helm should transmit order despatch emails with carrier tracking information; configure as required.

  • Feedback Emails – Elect to send order feedback emails; configure accordingly.

🔐 Credentials should correspond with those used to access your Eiffage supplier dashboard.

Step 3: Save and Activate

Click Submit (or Save) to store your credentials.

Helm will attempt to connect to Eiffage. On success, you’ll see a confirmation and the channel will be active. Purchase orders, inventory, and order status updates will begin synchronising automatically.

If errors occur:

  • Verify your Eiffage supplier account is fully approved.

  • Confirm the API key or credentials are valid.

  • Ensure product or service data matches Eiffage’s required format.

Completion

Once connected, your Eiffage channel will be fully manageable from Helm: purchase orders will import automatically, stock and availability will remain synchronised, invoices and despatch updates will flow smoothly, and your operations will stay efficient and compliant across projects.