Amazon Easy Ship Integration Setup Guide

This guide walks you through the integration of Amazon Easy Ship as a sales channel within Helm. You’ll learn how to install the channel, enter the required credentials, configure your fulfilment options, and authorise the connection for seamless order and inventory synchronisation

Last updated 3 months ago

Amazon Easy Ship is a delivery service for Amazon sellers. When you choose Amazon Easy Ship, your orders are picked up from your location by an Amazon Logistics delivery associate and delivered to the buyers' doorstep with minimal effort from you

Easy Ship allows your customers to track their orders and delivery date. Buyers also get an option to pay for orders at the time of delivery using the Pay on Delivery (also known as Cash on Delivery) feature through Easy Ship. The funds for the orders are deposited directly to your bank account

Ideal for:
Using Amazon Easy-Ship will make sense if you have your own warehouse and are selling a large variety of products with tighter margins and want to leave delivery work to Amazon

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Prerequisites

  • Ensure you have administrative access to Helm

  • You must have an active Amazon Easy Ship account

  • Have your Amazon and login credentials ready

Step 1: Access the Sales Channels Area

  1. From your Helm dashboard, click on Settings in the bottom-left corner

  2. Navigate to the Sales Channels section

  3. Locate Amazon Easy Ship from the list of available integrations and click Install

Step 2: Configure the Integration Fields

You will be presented with a credentials form. Fill in the following fields:

Active

Toggle this ON to activate the channel

Name

A meaningful reference for your Amazon channel

  • This must be unique across all channels

  • Example: Amazon Easy Ship

Marketplace ID

Select the Amazon marketplace associated with your seller account

  • Example: UK (select country from dropdown)

Order Statuses

You can select the appropriate option

Location ID

You can enter the appropriate location

Explore the configuration settings to further tailor and enhance your integration according to your preferences

Warehouse Selection

Click Settings in the top tab and choose the Helm warehouse from which goods will be despatched for this integration

Explore the configuration settings to further tailor and enhance your integration according to your fulfilment strategy and vendor agreements

Optional configuration tabs include:

  • Stock Control – Set up Auto Sync Stock

  • Brand – Setup your Company Information for this sales channel below. By default your Company Information as set in General Settings will be used.

  • Commercial Invoice – Setup your Commercial Invoice Information for this sales channel below. By default your Commercial Invoice Information as set in General Settings will be used.

  • Despatch Emails – Do you want Helm to send out an order despatched email with carrier tracking information (if applicable)? If you do setup your Despatch Email for this sales channel below.

  • Feedback Emails – Do you want Helm to send out an order feedback email? If you do, setup your Despatch Email for this sales channel below.

Adjust these according to your business requirements.

Note: DO NOT enable DESPATCH OR FEEDBACK EMAILS for an Amazon sales channel.

Once all fields are complete, click Submit

Step 3: Authorise the Amazon Easy Ship Connection

After submission:

  • A success message will confirm the channel has been created

  • You will see the channel listed with three options: Edit, Connect Channel, and Delete

  1. Click the Connect Channel button

  2. You will be redirected to Amazon’s secure login and authorisation page

  3. If prompted, sign in with your Amazon Easy Ship credentials

  4. Select your Amazon account

  5. Click Select Account to proceed

  6. Tick the checkbox to authorise Helm (Channel API) access

  7. Click Confirm to finalise the connection

⚠️ Note:
If you accidentally close the redirection window, you can return to it by navigating to:
Settings → Sales Channels → Amazon, then clicking the link icon to reopen the connection page

Completion

Once the authorisation process is complete:

  • A confirmation message will appear

  • Your Amazon Easy Ship channel is now fully connected to Helm

  • Orders and inventory will begin syncing automatically based on your selected fulfilment options

Additional Notes

  • You may modify your Amazon integration settings at any time by returning to the Sales Channels area

  • Always ensure your Amazon credentials and authorisation tokens remain up to date to avoid connection issues

  • If needed, multiple Amazon channels (e.g., per region) can be configured using distinct names