TransGlobal Integration Guide

Integrate your TransGlobal account with Helm to automate international and domestic parcel dispatch, generate shipping labels, and synchronise tracking updates. Once connected, all shipments and fulfilment processes can be managed directly from Helm.

Last updated 3 months ago

Who is TransGlobal?

TransGlobal is a global logistics provider specialising in international courier services, offering reliable and timely deliveries. By integrating TransGlobal with Helm, businesses can automate shipment creation, label generation, and tracking, streamlining their fulfilment workflow.

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to Settings → Courier Integrations.

  3. Click + Add New Courier in the bottom-right corner.

  4. Search for TransGlobal in the list of available couriers.

  5. Click Install to begin setup.

Step 2: Fill in the Required Credentials

Once installed, a setup form will appear. Complete the following fields:

Field

Description

Name

Enter a custom name for this integration (e.g., TransGlobal).

Auth Company

Enter your company name in Helm (e.g., company name).

Test Account

Toggle No for live operation. Set to Yes for sandbox testing.

API Key

Enter the API key provided by TransGlobal.

Password

Enter the password provided by TransGlobal.

🔐 Ensure all credentials are obtained directly from TransGlobal and entered exactly as provided to avoid connection issues.

Step 3: Enable Testing Mode (Optional)

If you want to test the integration before going live:

  1. Set Test Account to Yes to perform sandbox testing without sending live shipments.

  2. Once configuration is verified, switch Test Account back to No for live operation.

Step 4: Save and Finalise

  1. Review all fields to ensure accuracy.

  2. Click Save Changes at the bottom of the form.

  3. A confirmation message will appear once the integration is successfully completed.

Completion

Your TransGlobal integration is now active in Helm. You can begin dispatching shipments, generating labels, and tracking orders automatically.

📦 You can return to Settings → Courier Integrations at any time to review, update, or modify this configuration.