Toms Transit Integration Guide

Integrate your Toms Transit account with Helm to automate parcel dispatch, generate shipping labels, and synchronise tracking updates. Once connected, all shipments and fulfilment processes can be managed seamlessly from your Helm dashboard.

Last updated 3 months ago

Who is Toms Transit?

Toms Transit is a logistics and courier provider specialising in domestic and international parcel delivery. Integrating Toms Transit with Helm allows businesses to automate order handling, streamline fulfilment, and monitor shipments in real time.

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to Settings → Courier Integrations.

  3. Click + Add New Courier in the bottom-right corner.

  4. Search for Toms Transit in the list of available couriers.

  5. Click Install to begin setup.

Step 2: Fill in the Required Credentials

Once installed, a setup form will appear. Complete the following fields:

Field

Description

Name

Enter a custom name for this integration (e.g., Toms Transit).

Auth Company

Enter your company name in Helm (e.g., company name).

Test Account

Toggle No for live operation. Set to Yes for sandbox testing.

Username

Enter the username provided by Toms Transit.

Password

Enter the password provided by Toms Transit.

🔐 Ensure all credentials are obtained directly from Toms Transit and entered exactly as provided to avoid connection issues.

Step 3: Enable Testing Mode (Optional)

If you want to test the integration before going live:

  1. Set Test Account to Yes to perform sandbox testing without sending live shipments.

  2. Once configuration is verified, switch Test Account back to No for live operation.

Step 4: Save and Finalise

  1. Review all fields to ensure accuracy.

  2. Click Save Changes at the bottom of the form.

  3. A confirmation message will appear once the integration is successfully completed.

Completion

Your Toms Transit integration is now active in Helm. You can start creating shipments, generating labels, and tracking orders automatically.

📦 You can return to Settings → Courier Integrations at any time to review, update, or modify this configuration.