UK Mail Integration Guide

Integrate your UK Mail account with Helm to automate parcel dispatch, generate shipping labels, and synchronise tracking updates. Once connected, all shipments and fulfilment processes can be managed efficiently from Helm.

Last updated 3 months ago

Who is UK Mail?

UK Mail is a leading UK logistics provider specialising in parcel delivery and eCommerce fulfilment. Integrating UK Mail with Helm enables automated shipment creation, label printing, and real-time tracking across all your orders.

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to Settings → Courier Integrations.

  3. Click + Add New Courier in the bottom-right corner.

  4. Search for UK Mail in the list of available couriers.

  5. Click Install to begin setup.

Step 2: Fill in the Required Credentials

Once installed, a setup form will appear. Complete the following fields:

Field

Description

Name

Enter a custom name for this integration (e.g., UK Mail).

Auth Company

Enter your company name in Helm (e.g., company name).

Test Account

Toggle No for live operation. Set to Yes for sandbox testing.

Username

Enter the username provided by UK Mail.

Password

Enter the password provided by UK Mail.

Account

Enter your UK Mail account number.

🔐 Ensure all credentials are obtained directly from UK Mail and entered exactly as provided to avoid connection issues.

Step 3: Enable Testing Mode (Optional)

If you want to test the integration before going live:

  1. Set Test Account to Yes to perform sandbox testing without sending live shipments.

  2. Once configuration is verified, switch Test Account back to No for live operation.

Step 4: Save and Finalise

  1. Review all fields to ensure accuracy.

  2. Click Save Changes at the bottom of the form.

  3. A confirmation message will appear once the integration is successfully completed.

Completion

Your UK Mail integration is now active in Helm. You can start creating shipments, generating labels, and tracking parcels automatically.

📦 You can return to Settings → Courier Integrations at any time to review, update, or modify this configuration.