Teleship Integration Guide

Integrate your Teleship account with Helm to automate parcel dispatching, label generation, and shipment tracking. Once connected, all fulfilment operations can be managed seamlessly within Helm.

Last updated 3 months ago

Who is Teleship?

Teleship is a logistics and shipping technology provider offering scalable delivery management solutions for eCommerce and retail businesses. Integrating Teleship with Helm enables real-time order updates, efficient label generation, and full tracking visibility across all shipments.

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to Settings → Courier Integrations.

  3. Click + Add New Courier in the bottom-right corner.

  4. Search for Teleship in the list of available couriers.

  5. Click Install to begin setup.

Step 2: Fill in the Required Credentials

Once installed, a setup form will appear. Complete the following fields:

Field

Description

Name

Enter a custom name for this integration (e.g., Teleship).

Auth Company

Enter your company name in Helm (e.g., company name).

Test Account

Toggle No for live operation. Set to Yes if you wish to test the connection first.

Client ID

Enter the Client ID provided by Teleship.

Client Secret

Enter the Client Secret provided by Teleship.

🔐 All credentials must be obtained directly from Teleship and entered exactly as provided to ensure a successful connection.

Step 3: Enable Testing Mode (Optional)

If you want to test the integration before going live:

  1. Set Test Account to Yes to perform sandbox testing without sending live shipments.

  2. Once configuration is verified, switch Test Account back to No for live operation.

Step 4: Save and Finalise

  1. Review all fields to ensure accuracy.

  2. Click Save Changes at the bottom of the form.

  3. A confirmation message will appear once the integration is successfully completed.

Completion

Your Teleship integration is now live in Helm. You can begin dispatching shipments, generating labels, and tracking orders in real time.

📦 You can return to Settings → Courier Integrations at any time to review, update, or modify this configuration.