AltLogic Integration Guide

Integrate your AltLogic account with Helm to streamline shipping operations, automate tracking, and ensure reliable fulfilment. Once connected, all dispatches and tracking updates can be managed directly from Helm.

Last updated 3 months ago

Who is AltLogic?

AltLogic is a courier service provider specialising in flexible shipping solutions for e-commerce and retail businesses. Integrating AltLogic with Helm ensures real-time tracking updates, simplified label generation, and efficient order fulfilment.

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to: Settings → Courier Integrations.

  3. Click + Add New Courier in the bottom-right corner.

  4. Search for AltLogic in the list of available couriers.

  5. Click Install to begin setup.

Step 2: Fill in the Required Credentials

Once installed, a setup form will appear. Complete the following fields:

Field

Description

Name

Enter a custom name for this integration (e.g. AltLogic)

Auth Company

Your company name in Helm

Testing

Toggle Yes if you wish to run in test mode (no live transmissions will be sent)

Account Number

Provided by AltLogic

Account Name

Provided by AltLogic

Token / API Key

Provided by AltLogic

🔐 You must request these credentials directly from AltLogic if you have not already received them.

Step 3: Enable Testing Mode (Optional)

If you want to test the integration before going live:

  1. Set Test Account to Yes to perform sandbox testing without sending live shipments.

  2. Once configuration is verified, switch Test Account back to No for live operation.

Step 4: Save and Finalise

  1. Review all fields to ensure accuracy.

  2. Click Save Changes at the bottom of the form.

  3. A confirmation message will appear once the integration is successfully completed.

Completion

Congratulations! AltLogic is now fully integrated with Helm. You can begin dispatching orders, and tracking information will synchronise automatically.

📦 You can return to Settings → Courier Integrations at any time to review, update, or modify this configuration.