Zoho Commerce Integration Setup Guide

Integrate your Zoho Commerce store with Helm to streamline your order processing, automate inventory updates, and simplify fulfilment operations

Last updated 4 months ago

Step-by-Step Setup

Step 1: Access the Integration Page

  1. Log in to your Helm account.

  2. Navigate to:
    Settings → Sales Channels.

  3. From the list of available channels, select Zoho Commerce.

  4. Click the Install button.

Step 2: Obtain API Credentials from Zoho

You’ll need a Client ID and Client Secret from your Zoho Developer Console.

To obtain these credentials:

  1. Log in to your Zoho account.

  2. Go to: https://accounts.zoho.com/developerconsole.

Step 3: Register a New Client in Zoho

Depending on whether you’ve created a client before, follow the appropriate steps:

  • First-time setup: Click Get Started.

    image-1652426254733.png

  • Existing user: Click Add Client.

    image-1652426262919.png

  1. Select Server-based Applications as the Client Type.

    image-1652426271297.png

  2. Complete the form with the following details:

Field

Value

Client Name

Any recognisable name (e.g. Zoho Commerce UK)

Homepage URL

https://staging.channelapi.co.uk

Authorised Redirect URI

https://staging.channelapi.co.uk/authorization/zohocommerce

image-1652426280739.png

  1. Click Create and copy and save your Client ID and Secret.

    image-1652426291387.png

Step 4: Complete the Helm Integration Form

In Helm, enter the credentials you’ve just generated:

Field

Description

Active

Toggle ON to activate the channel

Name

Provide a clear name (e.g. Zoho Commerce UK)

Marketplace ID

Select from dropdown

Client ID

Paste the Client ID copied from Zoho

Client Secret

Paste the Client Secret copied from Zoho

Extra Settings

Enable any other settings you require

Step 5: Configure Additional Settings

Customise the integration with optional settings:

  • Settings – Select the warehouse for fulfilment.

  • Stock Control – Enable Auto Sync Stock.

  • Brand – Define branding for this channel (default to General Settings if unchanged).

  • Commercial Invoice – Set up invoice preferences per channel.

  • Despatch Emails – Enable shipping confirmation emails.

  • Feedback Emails – Set up post-order feedback messaging.

  • Enable any other settings required.

Adjust these options based on your business needs.

Step 6: Finalise the Integration

Once all required fields and optional settings are complete:

  • Click Submit.

  • A success message will confirm your Zoho Commerce channel has been added.

  • The channel will now appear in your Sales Channels list in Helm.

Completion

You’ve successfully integrated Zoho Commerce with Helm. Orders and inventory will now sync automatically between systems, keeping your operations efficient and up to date.

📌 Return to Settings → Sales Channels at any time to update or review your Zoho integration.