How to Enable:

To activate this feature, simply go to Sales Channel Settings and choose your preferred tax calculation method:

• Default Tax Rate

• Sales Channel Level Tax Rate

Please note: This feature is not available for merged or split orders, and requires an IOSS value to be present in the order.

How It Works:

Default Tax Rate:

The system uses the default tax rate you’ve set on the inventory edit page. When an order is processed, the tax amount is automatically deducted from the total value sent to Voila.

Sales Channel Level Tax Rate:

• If your order lines already have specific tax rates, the system will apply those rates to each line (ignoring any overall order tax).

• If only an order-level tax exists (no line-level tax), the system will split the total tax across each order line based on the line’s value, and then deduct the tax from each line total.

Example Use Case:

Suppose you sell products internationally through multiple sales channels. For orders with item-specific tax rates, each item’s tax is calculated individually. If the order only has a total tax amount, the system automatically distributes the tax across all items in proportion to their value. This ensures your tax reporting is accurate and tailored to your business needs, helping you stay compliant and avoid manual calculations.

If you have any questions or need help setting up international tax calculation, our support team is always here for you.